配送ポリシー
- Order Processing Times: Orders placed through TikTok Shop follow the same processing and shipping timelines as our standard store orders. All TikTok Shop orders are processed within 1–3 business days. Domestic orders are delivered within 5–7 business days via Standard Shipping using USPS, UPS, or FedEx. Tracking information will be uploaded to TikTok Shop once your order has been dispatched. Please allow up to 24 hours for tracking to update on the TikTok platform.
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Domestic Shipping Rates: Shipping charges for orders are calculated and displayed at the time of checkout.
- Standard Shipping: Estimated delivery within 5–7 business days.
- Free Shipping: Available for all domestic orders over $[35.00].
- International Shipping: Orders may be shipped to international destinations; however, delivery times vary by location. Please note that any import duties, taxes, or customs fees are the responsibility of the customer.
- Order Tracking: Upon shipment, a tracking number is provided via email to monitor the status of the delivery.
- Service Interruptions: Occasional delays may occur due to high order volumes or variables outside of our control, such as carrier delays. Transparency regarding these delays is maintained through store announcements.
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Damages and Issues: We are not liable for items damaged or lost during transit. If an order is received in a damaged state, please contact our support team immediately to initiate a claim with the carrier. [1, 2, 3, 4, 5, 6, 7, 8, 9, 11, 12
"Orders shipped to European Union countries are typically delivered within 7–14 business days for Standard Shipping and 3–5 business days for Express Shipping. Please note that customs processing may occasionally cause delays beyond these estimates. All EU orders are shipped with tracking, and you will receive a confirmation email with your tracking number once your order has been dispatched."
Customers in the European Union have the right to withdraw from their purchase within 14 days of receiving their order, without providing a reason. To exercise this right, please contact us at [your email] within 14 days of delivery. Returned items must be unused and in their original packaging. Refunds will be processed within 14 days of receiving the returned goods."